Legal
Terms of Service
Last updated: June 21, 2026
These Terms of Service ("Terms") govern your use of WebGlow, operated by Abdelkhalek Zine ("we", "us", "our"), a website and booking platform for beauty salons. By creating an account or using the platform, you agree to these Terms.
1. What WebGlow is
WebGlow is a software-as-a-service (SaaS) platform that enables beauty salon owners to create a professional online presence including booking pages, service listings, loyalty programs, product storefronts, and AI-powered customer concierge tools — without needing to build or host a website themselves.
The platform is organized into four subscription tiers:
| Tier | Included features |
|---|---|
| Standard | Custom landing page, photo gallery, online booking button, fast secure hosting, mobile-first design |
| Professional | All Standard features, plus 5-page website, online booking system, local SEO setup, Instagram gallery showcase, and priority support |
| Premium | All Professional features, plus online product store, client loyalty program, analytics dashboard, multi-branch support, and dedicated account manager |
| Elite | All Premium features, plus cinematic 3D visual system, AI concierge chatbot, VIP loyalty & referral engine, dark/light immersive theming, and white-glove onboarding |
Feature availability is enforced at the platform level and cannot be bypassed by calling platform functions directly.
2. Free trial
New accounts receive a 30-day free trial of the selected tier, with no credit card required to start. At the end of the trial period, your account will become inactive. To continue using the platform, you must activate a paid subscription.
3. Subscription and billing
Payments processed by Paddle: WebGlow subscriptions are sold and processed by Paddle.com Market Limited, which acts as the Merchant of Record. When you subscribe, your payment and billing details are handled directly by Paddle — not stored by WebGlow. You will receive a Paddle receipt for your purchase.
By subscribing, you agree to pay the applicable subscription fee for your chosen tier and billing period. Subscriptions renew automatically at the end of each billing period until cancelled. Prices are stated at the time of purchase and may change with notice for future renewal periods. We will notify you of any price changes at least 14 days in advance.
You can manage or cancel your subscription at any time from the WebGlow dashboard or by contacting us at zzine6943@gmail.com.
3a. Refunds and cancellations
Because WebGlow subscriptions provide immediate access to the platform, we generally do not offer refunds for subscription periods already in progress. However:
- 30-day trial: Your free trial requires no payment. If you cancel before the trial ends, you will not be charged.
- Within 48 hours of first charge: If you are charged for the first time and request a refund within 48 hours, we will issue a full refund. Contact us at zzine6943@gmail.com.
- Exceptional circumstances: We review refund requests on a case-by-case basis for extended service outages or billing errors. Contact us to discuss.
Refunds are processed through Paddle and may take 5–10 business days to appear on your statement.
4. Acceptable use
You agree not to use WebGlow to:
- Post or transmit illegal, harmful, or fraudulent content
- Spam, harass, or mislead clients through the booking or chat systems
- Automate requests to our public-facing functions in ways that constitute abuse (e.g., scripted booking attacks, excessive AI chat calls)
- Attempt to access data belonging to other salon accounts
- Circumvent tier restrictions or platform security controls
- Share account credentials with unauthorized parties
We reserve the right to rate-limit or suspend access to any account or visitor found to be misusing platform functions.
5. Client data and your responsibilities
As a salon owner using WebGlow, you are the data controller for your clients' personal information collected through your salon's website. You are responsible for:
- Informing your clients that their data is collected and processed via WebGlow
- Complying with applicable privacy laws in your jurisdiction
- Not collecting data beyond what is necessary for operating your salon
WebGlow acts as a data processor on your behalf. Our Privacy Policy describes how we handle that data technically.
6. Limitation of liability
WebGlow is provided in good faith and with reasonable care. However, to the extent permitted by applicable law:
- The platform is provided "as is" without warranties of uninterrupted availability or fitness for a specific purpose
- WebGlow is not liable for indirect, incidental, or consequential damages arising from your use of the platform
- Our total liability to you for any claim arising from these Terms shall not exceed the amount you paid us in the 3 months preceding the claim
Nothing in these Terms limits liability for fraud, death, or personal injury caused by our negligence.
7. Account termination
By you: You may cancel your subscription and close your account at any time from your dashboard or by contacting us at zzine6943@gmail.com. Your data will be retained for 30 days after cancellation in case you change your mind, then permanently deleted.
By us: We may suspend or terminate your account if you materially breach these Terms, after giving you reasonable notice to remedy the breach where possible. We may terminate immediately for serious violations (e.g., illegal activity, security attacks).
8. Changes to these Terms
We may update these Terms as the platform evolves. We will notify you of material changes by email at least 14 days before they take effect. Continued use of the platform after changes take effect constitutes acceptance. If you disagree with a change, you may cancel your account before it takes effect.
9. Governing law
These Terms are governed by applicable law. Any disputes will be handled in good faith between the parties. Nothing in these Terms limits any rights you may have under the consumer protection laws of your country of residence.
10. Contact
Questions about these Terms? Email us at zzine6943@gmail.com.